Term of Service

Services Provided

Unicorn Photographics is a professional photography studio that provides; family portraiture, engagement and bridal portraits, school, youth sports events photography, and business services to a wide range of customers with diverse needs.. Our services include custom work fo rindividuals, families, and public and private organizations, local community groups, and small to large corporate marketing, advertising and publicity needs. We provide unique photographic artistry in one-of-a-kind digitally painted photographic works of art, traditional photographic prints, business cards, greeting cards, calendars and and advertising and marketing materials, and novelty photographic gifts, We also provide photographic restoration services and reprinting services. (see note below concerning Copyrighted Materials)

Payment Terms

Payment options are pre-paid accounts, or credit card payment. Upon approved credit you may open a Unicorn Photographics Charge Account. Invoices will be sent monthly. All credit account invoices are due, NET15. Contact Elton Reynolds or call 512-251-5421 for details.

Minimum Charge

All orders (services/products) have a minimum fee of $10.00.

Heath and safety considerations: We do have many props available for use when photographing small children and we make reasonable efforts to keep them sanitized. However, we always recommend that you birng the props that you would like to use. You know where your toys, blankets, and other items have been, and who has touched, slobbered and wiped their runny noses upon them. It only makes sense that you will feel more comforable using items you bring from home.

Also, we do not photograph children who are running a fevor or have obvious symptoms of being ill. If your child is sick, we would prefer to reschedule for a time when they are feeling better. This will result in better portraits for you, and less chance of spreading the colds to someone else. We ask that you let us know at least 24 hours prior to the scheduled appointment time. Sometimes that is not possible. We charge 50% of your session fee for appointments changed within 24 hours of the scheduled appointment, unless we are able to rebook that time. For all cancellations, the cancellation fee is 100% of the session fee, unless we can book that time with another client.

Limitation of Liability

Unicorn Photographics uses prudence and caution to ensure the proper handling of any film, print, negative, digital file or media submitted to us. The acceptance of any film, print, negative, file or other media is without other expressed or implied warranty or liability and recovery for any incidental or consequential damages is excluded and agreed. Unicorn Photographics assumes no liability for loss or damage to orders in transit to or from our facilities.

Remakes

In the case of an error in any order you submit, please contact us within 30 days. We can usually correct the error with a phone call to customer service. You must provide us with the work order number at that time. We’ll correct the error and reship as quickly as possible. In some cases, if the error was in your submission of the order, we may require you to send a new order.

Effective Date

Prices, shipping information and policies cited throughout this online document and our catalog are effective as of January 30, 2009 and are subject to change without notice.

Service Time

Studio service times listed in our literature are working days and do not include weekends or holidays. We make every attempt to meet our published service times. Due to the seasonal nature of our business and special unforeseen problems, however, we may occasionally have to add additional time. Electronic orders (submitted via one of our portals) must be received at our studio by11:00 a.m. to count as having been submitted that day. Orders are due out of the lab after 4:30 p.m. on their scheduled completion date.

Changed or Canceled Order Charges

Once an order has entered production, requests to change or cancel a service will result in a 50% charge being added to the order. Refused estimates or canceled orders, which must be returned to the customer, will be charged the applicable shipping, packaging and handling fee. Should an order be canceled once it has completed any stage of production, it will be invoiced for all services it has already received.